Problems and breakdowns in Cap d'Agde
Lost keys, broken phone, car accident, stolen wallet… For every common holiday incident: what to do next, with verified local contacts.
Lost keys / locked out
Contact your rental agency or property owner. For vehicles: call your roadside assistance (back of green card).
Phone broken or dropped in water
Switch off immediately. Rinse with fresh water, dry outside. Leave in rice 48+ hours.
Bank card stolen or swallowed by an ATM
Block card via inter-bank number (24/7): 0892 705 705. File report at gendarmerie.
Car accident or bump
Fill in the accident report form. Take photos. If injured: call 15 or 112.
Lost documents (ID, passport, licence)
File a loss declaration at the gendarmerie. For French ID: service-public.fr.
FAQ — Problems during your stay in Cap d'Agde
I lost my holiday apartment keys — who should I call first?
Call your rental agency or the property owner (number in your booking confirmation). If unreachable, contact your accommodation's reception. As a last resort, call an emergency locksmith (ask for a quote before work begins).
My phone fell in the sea — what should I do?
Turn it off immediately — do not try to switch it on. Rinse briefly with fresh water (to remove salt), dry the outside. Leave it in dry rice for at least 48 hours before attempting to restart.
There was a car bump in a car park and the other driver has left — what do I do?
Take photos of the damage, license plate, and scene. Leave a note with your contact details. Report the incident to the gendarmerie. Inform your insurance within 5 working days.
My bank card was stolen — what is the French emergency number to block it?
The inter-bank card blocking number in France is 0892 705 705 (available 24/7, source: Banque de France). Also report the theft to the gendarmerie.